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Frequently asked questions
How much does shipping cost?
Shipping is free on all orders!
What is the return policy?
We offer a 14-day money-back guarantee on all unopened and unused products.
If you’re not satisfied or received the wrong item, you can return it for a full refund.
To qualify, products must be:
In their original packaging
Unopened and unused
Returned within 14 days of delivery
Once your return is approved and received, your refund will be processed back to your original payment method.
For safety and hygiene reasons, opened or used vape products cannot be returned.
If you need help starting a return, just reach out to our support team with your order number.
When will I get my order?
Shipping times depend on your location:
USA: Typically 5-15 business days
International orders: Usually 7–14 business days, depending on your country’s postal service and customs processing
As soon as your order ships, you’ll receive a tracking number so you can follow your package in real time.
Where are your products manufactured?
Our products are manufactured by trusted, certified facilities that follow strict quality and safety standards. We work closely with our production partners to ensure consistency, reliability, and high-quality results in every batch.